NHTSA Complaint #11073922 — 2009 NISSAN VERSA SUSPENSION

Complaint Details

ODI Number	11073922
Vehicle	2009 NISSAN VERSA
Component	SUSPENSION
Date of Incident	September 10, 2015
Date Filed	February 20, 2018
Mileage	53,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT PASSENGER SIDE COIL SPRING FRACTURED, WHICH PUNCTURED AND SHREDDED THE TIRE COMPLETELY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND REPAIR. THE CONTACT WAS NOT AWARE OF NHTSA CAMPAIGN NUMBER: 15V573000 (SUSPENSION) UNTIL AFTER THE FAILURE OCCURRED. THE DEALER (JEFFREY NISSAN, 30800 GRATIOT AVE, ROSEVILLE, MI 48066, (586) 510-1378) REFUSED TO SERVICE THE VEHICLE PER THE RECALL. THE MANUFACTURER WAS NOTIFIED AND OPENED THREE CASES; HOWEVER, THERE WAS NO FURTHER ASSISTANCE OFFERED IN REGARDS TO THE NHTSA RECALL REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. *JS

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