NHTSA Complaint #11073876 — 2009 BMW 528XI ENGINE

Complaint Details

ODI Number	11073876
Vehicle	2009 BMW 528XI
Component	ENGINE
Date of Incident	January 10, 2018
Date Filed	February 20, 2018
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2009 BMW 528XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR MONTHS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A SUDDEN LOSS OF POWER AND SMOKE APPEARED UNDER THE HOOD INTO THE INTERIOR OF THE VEHICLE. THE VEHICLE STALLED AND WAS TOWED. TWO DEALERS WERE CONTACTED: (BMW OF CHARLOTTESVILLE, 1295 RICHMOND RD, CHARLOTTESVILLE, VA 22911, (434) 270-8664) AND (BMW OF STERLING, 21710 AUTO WORLD CIR, STERLING, VA 20166, (571) 434-1944). THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE REMEDY AND PART WOULD BE SUPPLIED TO THE DEALER BUT THE MANUFACTURER WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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