NHTSA Complaint #11073601 — 2007 CHEVROLET MALIBU

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11073601
Vehicle 2007 CHEVROLET MALIBU
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 135,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

WHILE DRIVING ON THE HIGHWAY USING THE CRUISE CONTROL, THE CRUISE CONTROL SUDDENLY WENT OFF AND THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO THE MECHANIC AND HE SAID THE TRANSMISSION CYLINDER WAS OFF, I BOUGHT THE CAR USED AND RESEARCHED RECALLS ON THIS CAR THROUGH THE SAFECAR.COM WEBSITE AND SAW A TRANSMISSION RELATED RECALL (RECALL NUMBER 14152). I CALLED THE ASSOCIATED GM RECALL CENTER TOLD THEM MY ISSUE AND GAVE THEM THE RECALL NUMBER. THE REPRESENTATIVE PULLED UP THE RECALL DESCRIPTION FOR RECALL NUMBER 14152 AND THE CONSEQUENCES LISTED IN THE GM DIRECTORY WERE NOT THE SAME LANGUAGE AS THE CONSEQUENCES ON SAFECAR.GOV. SHE COULDN'T EXPLAIN WHY THE DESCRIPTION WAS NOT THE SAME IN THE GM DIRECTORY AS THE GOVERNMENT SAFECAR WEBSITE AND I FOUND THAT DISTURBING. SO THAT IS MY FIRST COMPLAINT--THE GM SYSTEM AND NATIONAL WEBSITE ARE NOT IN ACCORDANCE. SECONDLY, MY CRUISE CONTROL STOPPED WORKING SUDDENLY AND THE TRANSMISSION CYLINDER IN MY CAR IS OFF, UNDER MY VIN THE CAR HAD THE TRANSMISSION RECALL FIXED IN 2015 BY THE PREVIOUS OWNER. 3 YEARS LATER AND THERE IS ANOTHER PROBLEM WITH THE TRANSMISSION. I WOULD LIKE TO SUBMIT THAT IF THIS IS A PROBLEM FOR MULTIPLE PEOPLE A TRANSMISSION RECALL BE DONE ON THE "FIX" AND THAT COST OF FIXUPS BE RESTITUTED BY GM. HAVE OTHER "FIXED" MALIBU RECALLS BEEN AN ISSUE? THANK YOU.

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