NHTSA Complaint #11073394 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11073394
Vehicle	2012 FORD FOCUS
Component	STEERING
Date of Incident	February 4, 2018
Date Filed	February 17, 2018
Mileage	73,709 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

POWER STEERING WENT OUT COMPLETELY. ON A 3 AND A HALF HOUR TRIP I STOPPED TO GET GAS, TURNED THE CAR OFF. AFTER PUMPING GAS I STARTED THE CAR AND A FAULT APPEARED "POWER STEERING LOSS, STOP SAFELY". HAD THE CAR TOWED TO THE MECHANIC AND REPLACED THE POWER STEERING RACK. DRIVING IT HOME THE POWER STEERING RACK AND COMPUTER FAULTED AGAIN WHILE DOIN 70 MPH ON THE HIGHWAY! THIS IS UNBELIEVABLY DANGEROUS. WITH THE CONSIDERABLE ABOUT OF PROBLEMS LIKE THIS THERE SHOULD HAVE BEEN A RECALL ALREADY.

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