NHTSA Complaint #11073128 — 2009 FORD FOCUS

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11073128
Vehicle	2009 FORD FOCUS
Component	SERVICE BRAKES
Date of Incident	February 9, 2018
Date Filed	February 15, 2018
Mileage	5,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

TL* THE CONTACT OWNS A 2009 FORD FOCUS. WHILE DRIVING 35 MPH, THE BRAKES FAILED AND THE VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT TRIED TO STOP THE VEHICLE ABRUPTLY, BUT THE BRAKES MALFUNCTIONED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN AWAY FROM THE SCENE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE HAD A HISTORY OF STEERING FAILURE. THE CONTACT STATED THAT THE VEHICLE'S STEERING WHEEL JERKED TO THE RIGHT ON MORE THAN ONE OCCASION AND THE POWER STEERING PUMP WAS REPLACED BY AN INDEPENDENT MECHANIC. A DEALER WAS NOT MADE AWARE OF THE CRASH OR THE STEERING FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

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