NHTSA Complaint #11073068 — 2013 LEXUS IS 250 AIR BAGS

Complaint Details

ODI Number	11073068
Vehicle	2013 LEXUS IS 250
Component	AIR BAGS
Date of Incident	January 9, 2018
Date Filed	February 15, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 LEXUS IS 250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (LEXUS OF RIVERSIDE, 3150 ADAMS ST, RIVERSIDE, CA 92504) AND WAS INFORMED THAT THE REMEDY WAS ON BACKORDER FOR APPROXIMATELY TWO WEEKS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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