NHTSA Complaint #11073054 — 2010 TOYOTA HIGHLANDER

TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THERE WAS A SUSPENSION FAILURE ON THE DRIVER'S SIDE OF THE VEHICLE THAT WAS PROGRESSING. THE FIRST DEALER (LOMBARD TOYOTA, 725 ROOSEVELT RD, LOMBARD, IL 60148, (855) 890-2899) PROVIDED AN ALIGNMENT AND DIAGNOSED THAT THE SUSPENSION ARM SEIZED, AND THE REAR SUSPENSION ARM AND TOE ADJUST CAM SUB-ASSEMBLY NEEDED TO BE REPLACED. THE SECOND DEALER (ST CHARLES TOYOTA, 2651 E MAIN ST, ST CHARLES, IL 60174, (630) 584-6655) DIAGNOSED THAT THE REAR ALIGNMENT WAS SLIGHTLY OFF AND THAT THE REAR SUSPENSION ARM NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT ISSUED ANY RECALLS TO PROVIDE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 51,442.