NHTSA Complaint #11072940 — 2008 CADILLAC ESCALADE ESV

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11072940
Vehicle	2008 CADILLAC ESCALADE ESV
Component	AIR BAGS
Date of Incident	May 27, 2016
Date Filed	February 14, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE ESV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CADILLAC OF NAPERVILLE AT (630) 355-2700 LOCATED AT 1507 OGDEN AVE, NAPERVILLE, IL 60540 WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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