NHTSA Complaint #11072903 — 2016 FORD FUSION

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11072903
Vehicle	2016 FORD FUSION
Component	VISIBILITY/WIPER
Date of Incident	February 13, 2018
Date Filed	February 14, 2018
Mileage	29,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

THE WIPERS WILL STOP INDIVIDUALLY AND RANDOMLY WHEN IN USE. IT SEEMS TO BE MORE OF AN ISSUE DURING LIGHT RAIN BUT HAS HAPPENED DURING HEAVY RAIN ON OCCASION AS WELL. I HAVE BEEN TO MY DEALER FOR THIS AND THEY SAID I NEEDED NEW WIPER BLADES. THE CAR WAS STILL UNDER WARRANTEE AT THAT TIME. IT HAS REOCCURRED AND I WILL VISIT MY DEALER AGAIN. I HAVE SEEN OTHER COMPLAINTS ON FUSION AND OTHER FORD VEHICLES WITH THIS PROBLEM. THE DATE I USED IS THE DATE OF LAST OCCURRENCE NOT THE DATE OF FIRST OCCURRENCE. SINCE THIS IS MY DAUGHTERS CAR SHE THOUGHT IT WAS OKAY FOR THE WIPERS TO HANG ONCE IN A WHILE. I DO NOT ACCEPT THIS AS A SAFE FEATURE!

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