NHTSA Complaint #11072874 — 2014 LINCOLN MKT

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11072874
Vehicle	2014 LINCOLN MKT
Component	STRUCTURE:BODY
Date of Incident	February 3, 2018
Date Filed	February 14, 2018
Mileage	34,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

PANORAMIC SUNROOF EXPLODED WHILE RIDING DOWN THE HIGHWAY. WITHOUT ANY WARNING WE HEARD A LOUD EXPLOSION LIKE A GUN HAD BEEN SHOT INSIDE THE CAR WE IMMEDIATELY NOTICED THE GLASS CRACKED IN THE MOONROOF AND NOTICED LITTLE BITS OF GLASS ALL IN THE CAR AND ON THE DRIVER AND PASSENGERS, I HAD MY GRANDCHILDREN WITH ME AND THEY WERE TERRIFIED. I WAS ABLE TO STOP WHEN I FOUND A SAFE PLACE AND CALLED MY HUSBAND TO COME GET US. I HAVE BEEN INFORMED BY THE DEALER AND LINCOLN I WOULD NEED TO FILE THE CLAIM ON MY AUTO INSURANCE. AFTER RESEARCHING THIS ONLINE I HAVE FOUND NUMEROUS COMPLAINTS ON THIS ISSUE AND LINCOLN HAS NOT ISSUED A RECALL. THIS MATTER NEEDS TO BE LOOKED INTO ASAP BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED.

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