NHTSA Complaint #11072838 — 2012 DODGE AVENGER

TL* THE CONTACT OWNS A 2012 DODGE AVENGER. WHILE DRIVING 25 MPH, THE HEATER WAS TURNED ON AND SEVERAL ELECTRICAL FUNCTIONS INTERMITTENTLY BECAME INOPERABLE. IN ADDITION, SEVERAL WARNING INDICATORS ALSO ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE DID NOT STALL. WHEN THE HEATER WAS TURNED OFF, THE VEHICLE OPERATED AS INTENDED. THE CONTACT STATED THAT THE FAILURE OCCURRED APPROXIMATELY ONE MINUTE AFTER THE HEATER WAS ACTIVATED. THE VEHICLE WAS TAKEN TO BYERS CHRYSLER JEEP DODGE RAM (465 S HAMILTON RD, COLUMBUS, OH 43213, (614) 228-5111); HOWEVER, A DIAGNOSTIC TEST WAS NOT PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ATTEMPTED TO CALL THE CHRYSLER CUSTOMER CARE HOTLINE ON THREE SEPARATE OCCASIONS; HOWEVER, AFTER THE VIN WAS PROVIDED, THE CALL WAS DISCONNECTED. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.