NHTSA Complaint #11072792 — 2013 FORD ESCAPE

VEHICLES LOW COOLANT LIGHT CAME ON THE VEHICLE 12/26/17. VEHICLE WAS TAKEN TO AN A NON-FORD MECHANIC AND ON 12/27 THE WATER PUMP, COOLANT BYPASS VALVES, AND GASKETS AND SEALS WERE REPLACED DUE TO A LEAK. ONE MONTH LATER, WHILE DRIVING, THE VEHICLE HAD THE WARNING COME ON FOR OVERHEATING AND THE VEHICLE BEGAN TO REDUCE SPEED. WE WERE ABLE TO GET THE VEHICLE HOME, CHECKED THE COOLANT RESERVOIR AND IT WAS LOW. I FILLED THE VEHICLE WITH COOLANT AND RETURNED TO THE MECHANIC. THIS TIME THEY FOUND A LEAK IN A HEATER CORE HOSE AND THAT WAS REPLACED. ON 2/10/18, THE WARNING LIGHT FOR LOW COOLANT CAME ON AGAIN. THE COOLANT LEVEL WAS BELOW THE MINIMUM LINE. VEHICLE WAS RETURNED TO THE MECHANIC AND THEY COULD FIND NO VISIBLE LEAKS. THEY LET THE CAR RUN FOR 15 MINUTES AND FOUND THAT THE FREEZE OUT PLUGS ON THE HEADS WERE DAMP; NO REPAIRS WERE MADE AND THEY SAID TO CONTACT FORD. I CALLED FORD ON 2/13/18 ABOUT THE ISSUES, SINCE NUMEROUS OTHER 2013 ESCAPES WERE INVOLVED IN RECALLS AND THEY SAID YOUR VEHICLE ISN'T APART OF THAT RECALL AND IT'S OUT OF WARRANTY, TO BAD. THE ISSUE HASN'T BEEN RESOLVED. IN THE PAST 2 MONTHS I'VE BEEN FILLING THE COOLANT EVERY OTHER WEEK. THE VEHICLE ONLY HAD 61,960 MILES WHEN THIS STARTED TO OCCUR.