NHTSA Complaint #11072404 — 2016 FIAT 500X

CAR WAS GETTING OIL CHANGE AT ANOTHER FACILITY. THE WORKERS NOTICED THE UNDERCARRIAGE OF THE CAR WAS MELTED AND DEFORMED. THERE WAS MAJOR OIL OR OTHER FLUIDS LEAKING. CAR WAS BROUGHT IN AND FIXED SEVERAL TIMES BEFORE THE TRANSMISSION WAS REPLACED. IT WAS FIXED INCORRECTLY AND HAD TO BE TOWED IN AFTER BEING FIXED. THE CAR STOPPED DRIVING. NO ONE WAS ABLE TO TELL ME WHY THE CAR WAS LIKE THAT AND WHY IT WAS FIXED INCORRECTLY AND UNSAFE TO DRIVE. THEN SEVERAL WEEKS LATER, THE CAR HAD ANOTHER INCIDENT AND HAD TO BE TOWED IN. THE DRIVESHAFT WAS BROKEN AND REPLACED. THESE TWO MAJOR COMPONENTS SHOULD NOT HAVE TO BE REPLACED IN A CAR LESS THAN 2 YEARS OR 20,000 MILES. THE DEALERSHIP HAS NOT OFFERED ANY CONCESSION OR EXPLANATION. THE MANAGER EVENTUALLY TOLD ME THE CAR WAS "DEFORMED". I DON'T FEEL SAFE IN THE CAR. THE CAR WAS NOT SHOWING SYMPTOMS WITH THE FIRST INCIDENT ONLY LEAKED FLUID. THE SECOND TIME WITH THE DRIVE SHAFT IT WAS IN MOTION.