NHTSA Complaint #11071977 — 2009 CHEVROLET IMPALA

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE TURNING INTO A PARKING LOT AT A LOW SPEED, THE STEERING WHEEL SEIZED. THE CONTACT WAS UNSURE IF ANY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A POWER STEERING PUMP MALFUNCTION. THE CONTACT STATED THAT THE POWER STEERING PUMP WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. FRENCHIES CHEVROLET (255 E ORVIS ST, MASSENA, NY 13662, (315) 764-1760) WAS CONTACTED AND STATED THAT THERE WERE NO OPEN RECALLS. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.