NHTSA Complaint #11071746 — 2011 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11071746
Vehicle	2011 CHEVROLET EQUINOX
Component	ENGINE
Date of Incident	January 29, 2018
Date Filed	February 8, 2018
Mileage	91,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

ENGINE FAILED DUE TO EXCESSIVE OIL CONSUMPTION. I WAS IN THE PROCESS OF WORKING THROUGH AN OIL CONSUMPTION TEST WITH THE DEALERSHIP BUT WAS UNABLE TO FINISH. MY CAR FAILED THANKFULLY WHILE IT WAS STATIONARY IN MY DRIVEWAY. IT IS MY UNDERSTANDING THAT THIS FAILURE COULD HAVE HAPPENED AT ANY TIME EVEN WITH MY KIDS IN THE CAR OR ON THE HIGHWAY. I'VE BEEN TOLD THAT DUE TO THE VEHICLE CONSUMING EXCESSIVE OIL BETWEEN REGULAR OIL CHANGES IT RESULTS IN ISSUES WITH THE TIMING CHAIN WHICH EVENTUALLY LEAD TO ENGINE ISSUES AND ULTIMATELY FAILURE. THERE IS CURRENTLY A TECHNICAL SERVICE BULLETIN RELEASED BY GM FOR THE KNOWN ISSUE BUT NO INFORMATION WAS EVEN SENT TO ME ABOUT THE ISSUE SO THAT I COULD BE MADE AWARE OF IT AND MONITOR THE PROBLEM.

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