NHTSA Complaint #11067409 — 2018 HONDA ODYSSEY

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11067409
Vehicle	2018 HONDA ODYSSEY
Component	VISIBILITY/WIPER
Date of Incident	February 6, 2018
Date Filed	February 7, 2018
Mileage	6,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

THE FRONT WINDOW WASHER WILL NOT DISPENSE FLUID WHEN THE WEATHER IS COLD. DEALERSHIP SAID FLUID FREEZES IN THE BOTTLE, BUT THAT'S NOT TRUE BECAUSE BACK NOZZLE WORKS. FRONT NOZZLES WORK IF VAN LEFT IN GARAGE OVERNIGHT. THIS MORNING, AFTER 15 MIN OF DRIVING IN 10 DEGREES, FRONT NOZZLES DO NOT DISPENSE. HONDA DEALERSHIP SHRUGGED WHEN I SAID IT'S A SAFETY ISSUE. DRY SNOW, SALT, ICE, MUD THROWN ON WINDSHIELD WHEN DRIVING, AND NO WAY TO EFFECTIVELY CLEAR IT OFF. WASHER FLUID WAS FILLED BY DEALERSHIP ONE WEEK AGO. DISPENSER BOTTLE IS 95% FULL. THE ISSUE IS SOMEWHERE BETWEEN DISPENSER BOTTLE AND FRONT NOZZLES. THIS FIRST HAPPENED YESTERDAY EVENING WHEN I WAS DRIVING HOME IN THE DARK (ABOUT 10 DEGREES OUT). WINDSHIELD WAS DANGEROUSLY DIRTY BY THE TIME I GOT HOME.

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