NHTSA Complaint #11067385 — 2006 FORD FUSION

TL* THE CONTACT OWNS A 2006 FORD FUSION. WHILE DRIVING BETWEEN 20-38 MPH, THE VEHICLE FAILED TO SHIFT GEARS, JERKED SEVERELY, AND THE CHECK ENGINE AND TRANSMISSION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ANDERSON FORD LINCOLN (3601 STOCKTON HILL RD, KINGMAN, AZ 86409, (928) 757-3131) WHERE IT WAS DIAGNOSED THAT THE 4TH AND 5TH GEARS WERE INCORRECT. WHILE THE VEHICLE WAS AT THE DEALER FOR THE GEAR REPAIRS, IT WAS ALSO DIAGNOSED THAT THE VALVE BODY AND SOLENOIDS NEEDED REPLACEMENT, AND THE PCM AND TCM NEEDED REPROGRAMMING. ALL THE REPAIRS WERE COMPLETED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT TRANSMISSION FACILITY WHERE IT WAS DIAGNOSED WITH THE SAME FAILURE AND PARTS AS THE DEALER. THE CONTACT STATED THAT THE VEHICLE WAS ONCE AGAIN REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT TRANSMISSION FACILITY WHERE IT WAS DIAGNOSED THAT THE ENTIRE TRANSMISSION NEEDED REPLACEMENT AND THE FAILURE WAS A KNOWN ISSUE WITH FORD. THE CONTACT STATED THAT THE TRANSMISSION WAS NOT REPLACED BECAUSE HE ALREADY SPENT MONEY TO HAVE THE TRANSMISSION REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS UNKNOWN.