NHTSA Complaint #11067064 — 2011 TOYOTA 4RUNNER

AIR BAGS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	11067064
Vehicle	2011 TOYOTA 4RUNNER
Component	AIR BAGS
Date of Incident	February 5, 2018
Date Filed	February 5, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER WAS CONTACTED (AUTONATION TOYOTA CERRITOS, 18700 STUDEBAKER RD, CERRITOS, CA 90703, 562-802-4000) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL WAS NOT AVAILABLE. *TT THE CONSUMER STATED THEY ONLY REPAIRED THE AIRBAGS. *TR

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#11080969 — March 22, 2018 — TAKATA RECALL TOYOTA HAS BEEN UNRESPONSIVE TO FIX THE ISSUE.

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