NHTSA Complaint #11066923 — 2015 KIA CADENZA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11066923
Vehicle 2015 KIA CADENZA
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 37,105 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

WHEN I AM DRIVING HOME JUST A MILE AWAY FROM HOME I HEARD A POP NOISE SIMILAR TO A BALLOON AND MY KIDS WITH ME AND I ASKED THEM DID THEY HAVE ANY BALLOONS WITH YOU ALL . THEY SAY NO AND HEARD THE SAME NOISE AND I WAS THINKING MAY BE THE TIRE POPPED BUT I DIDN'T FEEL ANYTHING IN MY STEERING WHEEL . THEN I STARTED HEARING WIND NOISE COMING INTO THE CAR. THEN I REALIZED THE SUNROOF MUST HAVE EXPLODED. I GOT TO MY HOUSE AND GOT OUT CHECK IT OUT FIND ITS STARTING CRACK ALL OVER THE FRONT MOON ROOF. I COULD HEAR IT'S SLOWLY CRACKING WITH SUEAKY NOISE WITH PRESSURE AND ITS LIFTING SLIGHTLY OVER ITSELF. WE ARE SAFELY CONE OUT OF THE CAR BEFORE THE GLASS CAME DOWN.I HAVE HEARD SIMILAR PROBLEMS WITH KIA SORENTO BUT NEVER WITH CADENZAS.NOW I SEE THE PROBLEM OF USING TEMPERED GLASS IT SEEMS VERY DANGEROUS THEY ARE VERY SHARP. I CONTACTED KIA AND THEY SAID WILL CALL BACK IN 2 DAYS AND THEY CALLED BACK BUT I COULD COULDN'T PICK UP, NO ONE ANSWER MY RETURN CALL I AM WAITING FOR 4 DAYS NOW FOR A SOLUTION TO THIS.

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