NHTSA Complaint #11066491 — 2014 RAM 3500

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE SHIFTED OUT OF PARK WHILE NOT BEING OPERATED. THE VEHICLE ROLLED DOWN A HILL AND THE CONTACT WAS ABLE TO MANUALLY STOP THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WOODHOUSE CHRYSLER DODGE JEEP RAM (2171 US-30, BLAIR, NE) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.