NHTSA Complaint #11066189 — 2016 BMW R1200 GS

I WAS NEVER NOTIFIED ABOUT AN IMPORTANT SAFETY RECALL. NO NOTIFICATION VIA MAIL, EMAIL, PHONE CALL, ETC. I WAS ONLY ALERTED TO THIS RECALL WHEN I BROUGHT MY BMW MOTORCYCLE BACK TO THE BMW DEALER FOR NON-RELATED WARRANTY WORK. THE DEALER WAS VERY SURPRISED I HAD NOT HAD THE FRONT FORK RECALL DONE, AND MY REPLY WAS THAT I WAS NEVER NOTIFIED. THIS IS SAFETY RECALL # 17V-438, FYI. THIS RECALL BEGAN IN AUGUST, 2017. NO NOTIFICATION IS VERY SURPRISING AND UPSETTING TO ME, AS I PURCHASED THIS BMW MOTORCYCLE BRAND NEW AT THIS DEALER, SO BMW CLEARLY HAS MY INFORMATION ON FILE. MY INFO HAS NOT CHANGED SINCE PURCHASE OF THIS MOTORCYCLE IN AUGUST OF 2016. IN MY OPINION, THIS IS A VERY IMPORTANT SAFETY RECALL DEALING WITH THE FRONT FORKS OF A MOTORCYCLE. WHAT WENT WRONG HERE WITH NO NOTIFICATION??? I HAVE RECEIVED WRITTEN NOTIFICATION OF RECALLS ON MANY OTHER VEHICLES OVER THE YEARS (SUCH AS TAKATA INFLATORS), BUT NOTHING FROM BMW ON THIS MOTORCYCLE, EXCEPT BEING SURPRISED BY THE DEALER OVER 5 MONTHS AFTER THE RECALL BEGAN.