NHTSA Complaint #11065924 — 2013 DODGE CHALLENGER

TL* THE CONTACT OWNS A 2013 DODGE CHALLENGER. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL SHORT TO THE POWER CONTROL MODULE AND BATTERY. THE VEHICLE STALLED WITHOUT WARNING AND THERE WAS EXTENSIVE SMOKE UNDER THE HOOD. THE VEHICLE WAS TOWED TO THE DEALER (CHRIS NIKEL CHRYSLER JEEP DODGE RAM FIAT, 2920 N ASPEN AVE, BROKEN ARROW, OK 74012, (918) 355-5000) WHO STATED THAT THE REMEDY AND PART WERE UNAVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE DEALER INDICATED THAT THEY WOULD BE ABLE TO REPLACE THE SAME PART AND THAT THE NEWLY DESIGNED ALTERNATOR ASSEMBLY MAY BECOME AVAILABLE IN MID FEBRUARY OF 2018. THE VEHICLE WAS STILL AT THE DEALER AND WAS UNABLE TO BE DRIVEN. THE DEALER ASKED THE CONTACT TO TOW THE VEHICLE TO HIS RESIDENCE IF THE VEHICLE WAS NOT GOING TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE WHEN THE REMEDY AND PART WOULD BE PROVIDED TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.