NHTSA Complaint #11065749 — 2008 FORD EDGE

CHECK ENGLINE LIGHT & WRENCH COMES ON AND THE 2008 EDGE SUDDENLY LOST POWER, THEN ENTERED "LIMP MODE". MY HUSBAND TOOK IT IN 3 DIFFERENT TIMES TO THE SERVICE DEPARTMENT, AND EACH TIME WAS TOLD THEY COULDN'T FIND THE PROBLEM. THE 4TH TIME I HAD THE SAME PROBLEM ON A 45MPH, 3 LANE ROAD. THE POWER JUST WENT OUT, ACCELARATOR NO LONGER WORKED, BUT THEN RETURNED BUT ONLY ABOUT 5MPH. LUCKY I WASN'T KILLED! I TOOK IT BACK TO SERVICE DEPT. AND TOLD THEM THEY NEEDED TO CHECK THE THROTTLE BODY (ETB). THEY LAUGHED AT ME, BUT THEN CALLED 3 DAYS LATER TO TELL ME THAT IT IS THE ETB AND OVER $750. I CONTACTED FORD AS THEY HAD ISSUED THE SO-CALLED "CUSTOMER SATISFACTION PROGRAM" EXTENDING THE ETB WARRANTY COVERAGE FOR UP TO 10 YEARS OF SERVICE OR 150,000 MILES. FORD SAYS ALL VEHICLES ARE ELIGIBLE FOR THE PROGRAM, REGARDLESS OF MILEAGE, BUT NOT 2008. THOUGH THEY ACKNOWLEDGED THEY KNOW THE PROBLEM GOES BACK TO 2005 MODELS, THEY FEEL MY CAR IS TOO OLD & HAS TOO MANY MILES AT 104K. THIS IS A LIFE THREATENING PROBLEM AND FORD REFUSES TO DO ANYTHING. WHEN SOMEONE DIES BECAUSE OF THIS KNOWN ISSUE, I HOPE THAT FORD EXECUTIVES ARE HELD AS COMPLICITORS IN PREMEDITATED MURDER. AFTER ALL THE PROBLEMS WITH THE BRAKES, NO PARTS AVAILABLE, AND NOW THIS, I WILL NEVER BUY ANOTHER FORD AND WILL GET THIS PIECE OF JUNK OUT OF MY LIFE ASAP.