NHTSA Complaint #11065480 — 2010 HYUNDAI VERACRUZ

I HAD A RECALL #121 WHICH WAS CORRECT AT 50,000 MILES. THE VALUE COVER LEAKS AND DRIPS ONTO THE ALTERNATOR. 25,000 MILES IT HAPPENED AGAIN. I WAS DRIVING MY CAR YESTERDAY AND ALL LIGHTS CAME ON SO I TURNED TO GO HOME. CALL THORNTON ROAD HYUNDAI IN LITHIA SPRINGS, GA AND THE SERVICE MANAGER TOLD ME TO BRING IN MY CAR CAUSE ITS STILL COVERED CAUSE I HAD 74,500 MILES ON MY CAR. MY HUSBAND HAD TO CHARGE UP MY BATTERY JUST TO MAKE IT TO THE DEALERSHIP. I GOT THERE AND I WENT TO SERVICE AND SPOKE WITH THIS LADY AND I EXPLAINED THE SITUATION AND SHE SAID THAT I DIDNT SPEAK WITH ANYONE BECAUSE SHE WAS THE SERVICE MANAGER. SO SHE GAVE ME AN ATTITUDE SAYING IT WAS ALREADY DONE AND THEY WILL NOT DO IT AGAIN. SO MY HUSBAND AND I DROVE HOME AND I BROKE DOWN, MY CAR STOPPED ON ME AND IT WAS SMOKING A LITTLE AND WE HAD TO CHARGE THE BATTERY AGAIN JUST TO GET THE CAR INTO GEAR AND HAD TO GET ONE OF HIS FRIENDS TO TOW MY CAR HOME. IF THEY WOULD OF FIXED THE PROBLEM RIGHT THE FIRST TIME THEN THIS PROBLEM SHOULD OF NOT HAPPENED 25,000 MILES LATER. THEY PUT MY LIFE IN DANGER WHEN I WAS FORCED TO DRIVE HOME AND BROKE DOWN ON A 2-WAY HIGHWAY.