NHTSA Complaint #11065423 — 2005 CHRYSLER PACIFICA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11065423
Vehicle	2005 CHRYSLER PACIFICA
Component	STRUCTURE:BODY
Date of Incident	January 27, 2018
Date Filed	January 27, 2018
Mileage	117,292 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I TOOK MY PACIFICA IN TO HAVE A COOLANT LEAK ADDRESSED AS WELL AS AN OIL CHANGE AND TIRE ROTATION. AFTER THEY CHANGED THE OIL & ROTATED THE TIRES THEY CALLED ME TO SAY THEY HAD FOUND THE SUBFRAME/ENGINE CRADLE HAD RUSTED THROUGH COMPLETELY AND WOULD NEED TO BE REPAIRED IMMEDIATELY. THEY SUGGESTED THE COOLANT LEAK BE ADDRESSED AFTER THE SUBFRAME WAS FIXED AS THE VEHICLE WASN'T DRIVABLE IN ITS CURRENT STATE. THE SHOP ALSO SAID THIS KIND OF RUST DAMAGE WAS ABSOLUTELY NOT NORMAL AND THE REPAIR SHOULD BE COVERED BY CHRYSLER. IT APPEARS, HOWEVER, THIS IS NOT THE CASE.

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#11385633 — December 30, 2020 — TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE MOTOR MOUNT FRAME WAS SEVERELY RUSTED. THE...

#11299310 — January 14, 2020 — TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING 45 MPH, WHEN HE HEARD AN ABNORMAL NOI...

#11297843 — January 8, 2020 — FOUND OUT THAT MY FRONT SUB FRAME/ENGINE CRADLE IS BADLY CORRODED AND FULL OF HOLES AFTER HAVING MY TIRES CHANGED.

#11291737 — December 28, 2019 — THE FRAME HAS RUSTED THROUGH. THE ENGINE CRADLE IS RUSTED. CHRYSLER ADMITS THERE IS A PROBLEM BUT REFUSES TO DO ANYT...

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