NHTSA Complaint #11064941 — 2017 FORD TRANSIT

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire 1 Injury

Complaint Details

ODI Number	11064941
Vehicle	2017 FORD TRANSIT
Component	ELECTRICAL SYSTEM
Date of Incident	October 25, 2017
Date Filed	January 25, 2018
Mileage	6,000 miles
Crash	No
Fire	Yes
Injuries	1
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A BURNING ODOR COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT NOTICED THAT THE STEREO SPEAKER ABOVE THE FRONT DRIVER'S SEAT STARTED TO SMOKE, AND FLAMES APPEARED FROM TWO WIRES THAT RAN FROM THE SUBWOOFER. THE CONTACT EXTINGUISHED THE FIRE BY UNPLUGGING ALL THE WIRING FROM A WALL COMPARTMENT. THE CONTACT SUSTAINED BURNS TO THE FINGERS, WHICH DID NOT REQUIRE MEDICAL ATTENTION. IN ADDITION, WHEN USING THE GENERATOR, THE POWER FAILED. THE RV WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER CORD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IT WAS UNKNOWN IF A DEALER WAS CONTACTED OR NOT. THE MANUFACTURER STATED THAT THEY WOULD REPLACE THE GENERATOR. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

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