NHTSA Complaint #11064940 — 2012 CHEVROLET CAPTIVA SPORT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11064940
Vehicle 2012 CHEVROLET CAPTIVA SPORT
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 89,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

APPROXIMATELY A YEAR AGO THE FRONT MAIN SEALS ON THE CAR WENT BAD DURING COLD WEATHER. ONCE AGAIN WE HAVE HAD NEGATIVE TEMPERATURES THAT THIS TIME MADE THE REAR MAIN SEALS GO BAD IN THIS CAR. THE MANUFACTURE WARRANTY RUNS OUT 1/29/2018 I PURCHASED THE CAR ON 1/29/2013 ME BEING THE SECOND OWNER THAT IS NOT AVAILABLE TO ME. I PURCHASED WHAT WAS TO BE AN EXTENDED MECHANICAL WARRANTY AT THE TIME OF PURCHASE, AND TO MY DISAPPOINTMENT THE DEALERSHIP HAS INFORMED ME THAT THIS IS A GAP WARRANTY WHICH IS ABSOLUTELY USELESS TO ME THAT I WOULD NOT HAVE PURCHASED. THIS PROBLEM BEING COLD WEATHER RELATED YOUR HAVE RECALLED SEVERAL IN THE COLDER NORTHERN STATES. I AM ASKING THAT YOU PLEASE CONSIDER THIS TO BE RECALLED IN MY STATE AS WELL. -15 AND -8 IS A VERY WET COLD FOR THIS ARE CAUSING CONDENSATION ON THE SEALS CAUSING THEM TO GO BAD SHOULD NOT BE MY FAULT BUT A MANUFACTURE FAULT. I WOULD APPRECIATE ALL CONSIDERATION FOR THIS. FOR THIS TO BE DONE IS A $1,439.00 DOLLAR VALUE, FOR A SINGLE MOTHER WITH NO OTHER INCOME IS VERY DIFFICULT AND A HARDSHIP TO MANAGE.SO I'M ASKING FOR YOUR HELP IN THIS MATTER.

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