NHTSA Complaint #11064906 — 2007 HONDA CIVIC

ENGINE BLOCK WARRANTY EXTENSION. I RECENTLY NOTICED THAT MY CAR STARTED TO OVERHEAT, AND THAT THE COOLANT WAS ALWAYS GONE WITH NO LEAKS. SO I BEGAN THE PROCESS OF CHANGING THE THERMOSTAT, IT ENDED UP NOT BEING THE THERMOSTAT. I CONTINUED THE PROCESS OF TRYING TO TRACK THE PROBLEM. AFTER A RADIATOR, HOSES WATER PUMP AND ALL OTHER THINGS A CAR WOULD NEED TO FUNCTION INVOLVING COOLANT WAS REPLACED I WAS LEFT CLUELESS AND STUMPED. THEREFORE, I WENT TO HONDA FORUMS AND GOOGLE, AND THAT IS WHEN I FOUND OUT ABOUT THE WARRANTY EXTENSION FOR CIVICS BECAUSE THEY WERE DEVELOPING A PROBLEM WITH CRACKED BLOCKS. THIS EXPLAINED EVERYTHING, WENT TO FORUMS AND A LOT OF PEOPLE WERE HAVING THE SAME PROBLEM. HONDA CUSTOMER SERVICE WAS THE WORST AND BASICALLY TOLD MOST PEOPLE THAT IT WAS OUT OF WARRANTY AND MOST OF THE PEOPLE DID NOT EVEN RECEIVE A NOTICE SUCH AS MYSELF. THE ENGINE BLOCKS AREA COMPLETELY WEAK AND NEEDS TO BE FIXED. THIS ISSUE USUALLY OCCURS AROUND 80,000-110,000 MILES. THIS WARRANTY NEEDS TO BE EXTENDED ESPECIALLY FOR PEOPLE WHO BOUGHT THE CAR USED AS MYSELF, I RECEIVED A NOTICE FOR THE AIRBAGS AND DID NOT RECEIVE A NOTICE ABOUT THE MOTORS, SO I BELIEVE IT IS NOT FAIR AND THAT HONDA REALLY IS STEALING MONEY FROM PEOPLE.