NHTSA Complaint #11064884 — 2012 FORD F-150

MULTIPLE OCCURRENCES OF SHUDDER/JERKING ON 3.5L ECOBOOST ENGINE; EXACT SYMPTOMS AS DESCRIBED IN NHTSA ID#10051923, 10052207, 10053407, 10052790, 10052788, 10058096, AND 10058115. ALL OF THESE INVESTIGATIONS HAVE BEEN CLOSED WITH FORD ISSUING TSB'S, BUT DEALERS CLAIM IGNORANCE, IGNORE COPIES OF THE TSBS AND REFUSE TO PERFORM REPAIRS UNDER DRIVETRAIN WARRANTY. THIS IS A SAFETY PROBLEM AS FAILURE TO ACCELERATE ENTERING AN INTERSTATE HIGHWAY HAS ALMOST COST ME TWO COLLISIONS. APPARENTLY NHTSA IS AS USEFUL ON COMPLAINTS/INVESTIGATIONS AS FCC IS ON DO NOT CALL LIST COMPLAINTS. OPENED A CASE WITH FORD, RESPONSE IS THEY CANNOT FORCE DEALERS TO PERFORM TSBS UNDER WARRANTY. ALL THREE OCCURRENCES OF THIS PROBLEM WERE AFTER DRIVING AT HIGHWAY SPEEDS FOR A MINIMUM OF TWO HOURS IN DAMP CONDITIONS UNDER HARD ACCELERATION; TWO WERE WHEN RE-ENTERING HIGHWAY FROM LEFT LANE SERVICE AREAS IN NJ AND MD. AFTER 1ST TWO TIMES A DEALER IN MD REPLACED TWO IGNITION COILS AT MY EXPENSE CLAIMING COILS WERE NOT COVERED BY DRIVETRAIN WARRANTY. MOST RECENT OCCURRENCE WAS 1/1/18, LOCAL DEALER IN NH IGNORED FORD TSB 12-10-19 WHEN GIVEN A COPY AND SAID "THESE TRUCKS JUST BURN COILS AND SPARK PLUGS". I WAS CHARGED A DIAGNOSTIC FEE AGAIN AND NOTHING WAS REPLACED/FIXED AS I REFUSED TO PAY APPROX. $600 TO REPLACE DRIVETRAIN PARTS.