NHTSA Complaint #11064603 — 2011 GMC YUKON DENALI XL ELECTRICAL SYSTEM

Complaint Details

ODI Number	11064603
Vehicle	2011 GMC YUKON DENALI XL
Component	ELECTRICAL SYSTEM
Date of Incident	December 9, 2017
Date Filed	January 24, 2018
Mileage	100,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE SEAT HEATER IN THE REAR RIGHT SEAT OVERHEATED AND CAUGHT ON FIRE WHILE MY 10 YR. OLD CHILD WAS SEATED IN IT. WE WERE IN MOTION AT THE TIME ON THE INTERSTATE. I BELIEVE THE HEAT MECHANISM FAILED AND OVERHEATED AND WOULD NOT SHUT OFF CAUSING THE CUSHION TO CATCH ON FIRE. MY INSURANCE WILL NOT COVER IT (I DID GET A ESTIMATE TO FIX COVER AND CUSHION) AND THEY SUGGESTED GM SHOULD INVESTIGATE AND FIX THE SEAT DUE TO A MAJOR DEFECT. GM WAS NO HELP AND WANTED TO CHARGE ME $800 TO FIX OR TURN IT INTO INSURANCE. THEY ACTED LIKE THEY HAVE NEVER SEEN THIS BEFORE AND I CAUSED IT SOMEHOW.

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