NHTSA Complaint #11064280 — 2008 FORD F-350 STEERING

Complaint Details

ODI Number	11064280
Vehicle	2008 FORD F-350
Component	STEERING
Date of Incident	January 17, 2018
Date Filed	January 22, 2018
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

THE POWER STEERING PUMP STARTED MAKING A NOISE. THE RESERVOIR WAS EMPTY. I FILLED IT UP ABOUT 100 MILES LATER. STEERING WHEEL STARTED HAVING A LOT OF PLAY IN IT BEFORE TURNING THE WHEELS. ON THE WAY TO THE DEALER TO HAVE IT CHECKED OUT, LOST ALL POWER STEERING. I HAD TO CALL A ROLLBACK TO CARRY IT TO DEALER. THIS IS A 2008 F350 WITH APPROXIMATELY 38,000 MILES ON IT. DEALER INFORMED ME IT WILL COST ME $1500 TO REPLACE THE GEAR BOX PLUS $75 TOWING. I FEEL LIKE THIS IS A FACTORY DEFECT AND FORD MOTOR CO. SHOULD PAY FOR ALL REPAIRS. I NEED ADVICE AND HELP TO RESOLVE THIS COMPLAINT.

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