NHTSA Complaint #11064169 — 2005 TOYOTA 4RUNNER

I PURCHASED THIS BEAUTIFUL USED BLACK 2005 4RUNNER IN OCTOBER OF 2016 AND THE BODY STILL LOOKS BEAUTIFUL - NO VISIBLE RUST ANYWHERE ON DOORS ETC - BUT I TOOK IT IN TO AUTO CRAFTSMEN IN MONTPELIER, VT TO CHECK MY BRAKES AND REPLACE A COUPLE OF BULBS TO GET THE VEHICLE READY FOR VERMONT STATE INSPECTION AS THE CAR IS DUE FOR INSPECTION IN FEB 2018 AND I WANTED TO HEAD UP ANY MAINTENANCE NEEDED. WAS SHOCKED WHEN I WENT BACK AND CRAFTSMEN TOLD ME NOT TO PUT ANY MONEY INTO THE VEHICLE - THAT THE FRAME WAS BROKEN, HAD MAJOR HOLE IN IT AND THAT THE FRAME WAS TOO RUSTY TO PATCH THE HOLE - HOLY UNEXPECTED BATMAN. PARTIAL NOTES FROM CRAFTSMEN AUTO ON 12/28/2017 ARE AS FOLLOWS: "UNDER BODY IS VERY RUSTY & THE FRAME IS BROKEN ...MUFFLER IS BROKEN OFF AND EVERY FLANGE IS RUSTED AND LEAKING ...BRAKES ARE SHAKING WHEN APPLIED...ROTORS HAVE A SIGNIFICANT RUST RIDGE...THE BRAKE LINES ARE VERY RUSTY...BECAUSE OF THE BROKEN FRAME AND THE AMOUNT OF RUST ON THE UNDERBODY, IT WON'T PASS VT STATE INSPECTION THE END OF FEB." I BOUGHT THIS VEHICLE IN A PRIVATE SALE IN OCTOBER OF 2016 FOR $7,200 BUT HAD TO PAY SALES TAX TO THE VERMONT DMV FOR A VEHICLE PURCHASED FOR $8,000 BECAUSE IT WAS IN GREAT SHAPE, LOOKED TERRIFIC AND WAS SUPPOSEDLY WORTH THAT EXTRA MONEY. I AD SPENT THAT MONEY EXPECTING TO GET A THREE OR FOUR YEARS OUT OF THE VEHICLE AND HAVE MAINTAINED IT WELL WITH SYNTHETIC OIL CHANGES AND USING EXPENSIVE GAS WHEN IT'S COLD OUT AND SPENT $850 ON NEW TIRES JUST THIS FALL. I LOVE TOYOTA. MY DISABLED HUSBAND AND MY TWO DAUGHTERS ALL DRIVE (USED) TOYOTAS (TWO PRIUSES AND A COROLLA). AM WONDERING IF TOYOTA CAN DO ANYTHING TO STAND BEHIND THEIR PRODUCT HERE? THE ENGINE FEELS STRONG (IT'S A TOYOTA!) AND THE 4RUNNER POWER AND ALL-WHEEL DRIVE HAS BEEN GREAT HERE IN RURAL VERMONT. THANK YOU FOR YOUR CONSIDERATION. BEST, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM