NHTSA Complaint #11064051 — 2007 LEXUS ES 350 AIR BAGS

Complaint Details

ODI Number	11064051
Vehicle	2007 LEXUS ES 350
Component	AIR BAGS
Date of Incident	November 20, 2017
Date Filed	January 21, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

TAKATA RECALL. WE CALLED LEXUS OF FIFE IN NOVEMBER OF 2017 WHEN WE RECEIVED NOTIFICATION THE AIRBAG REPLACEMENTS WERE AVAILABLE. AS OF THIS DATE OF JANUARY 21ST 2018 WE HAVE NOT HAD A FIX. WHEN WE CALLED THE FIRST OF THE YEAR WE WERE TOLD WE WE #51 ON THE LIST. WE CALLED AGAIN MID MONTH AND WERE TOLD THE SAME THING #51. THERE SEEMS TO BE NO SENSE OF URGENCY TO SOLVE THIS ISSUE. WE ARE SCHEDULED TO DRIVE TO SOUTHERN CALIFORNIA FOR A WEDDING IN MID FEBRUARY 2018 AND I WOULD LIKE THIS ISSUE RESOLVED BEFORE WE DRIVE THAT FAR. IF THIS IS A DEADLY ISSUE SHOULDN'T IT BE A PRIORITY TO SOLVE IT. WHILE I UNDERSTAND LEXUS OF FIFE CAN'T DO FREE WORK ALL DAY THERE SHOULD BE ANOTHER OPTION TO FIX THIS PROBLEM ASAP.

Related Complaints for the 2007 LEXUS ES 350

Other AIR BAGS Complaints

#11196483 — April 15, 2019 — STICKY DASHBOARD CANNOT BE REPAIRED DUE TO MANUFACTURER DEFECT

#11170438 — January 16, 2019 — LEXUS ES 350 2007 DASHBOARD IS MELTING AND COMPROMISED. DUE TO THE STICKY MESS THE AIRBAGS WILL NOT DEPLOY PROPERLY ...

#11153768 — November 26, 2018 — TL* THE CONTACT OWNS A 2007 LEXUS ES 350. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND CREATED A BLINDING GL...

#11080710 — March 21, 2018 — WE HAVE COMPLAINED ABOUT OUR AIR BAG ON THE DRIVER SIDE FOR YEARS BEFORE THE RECALL. WE HAVE YET TO GET THIS CORRECTE...

#11072406 — February 12, 2018 — I HAVE A FAMILY OF FIVE AND HAVE NOT BEEN ABLE TO USE MY VEHICLE TO TAKE MY WHOLE FAMILY ANYWHERE FOR ALMOST A YEAR N...

Recent Complaints for the 2007 LEXUS ES 350

#11423119 — STRUCTURE:INTERIOR PANELS:DASHBOARD — July 1, 2021 — The contact owns a 2007 Lexus ES350. The contact stated that the dashboard was sticky with a glare coming from the da...

#11196483 — STRUCTURE:BODY — April 15, 2019 — STICKY DASHBOARD CANNOT BE REPAIRED DUE TO MANUFACTURER DEFECT

#11196483 — UNKNOWN OR OTHER — April 15, 2019 — STICKY DASHBOARD CANNOT BE REPAIRED DUE TO MANUFACTURER DEFECT

#11191354 — STRUCTURE:BODY — March 25, 2019 — DASHBOARD MELTS AND BECOMES STICK AND SHINY, CAUSING EXCESSIVE GLARE AND SIGNIFICANTLY REDUCING THE DRIVERS ABILITY ...

#11175802 — ENGINE — February 9, 2019 — HE NEED SERVICE TRANSMICION , MOTOR PART. AMORTIGUADORES .CLAMSHOP