NHTSA Complaint #11063704 — 2017 CHRYSLER PACIFICA

2017 CHRYSLER PACIFICA RECALL MY CAR STALLS UPON SLOWING DOWN OR STOPPING. IT ALSO FLUTTERS, LIKE IT IS TRYING NOT TO STALL WHILE DRIVING. THE DEALERSHIP CLAIMS THEY CANNOT DUPLICATE THE PROBLEM, HOWEVER THERE IS ALSO AN OPEN RECALL FOR THE SAME ISSUE ON MY CAR AND VIN # BUT THEY ARE TELLING ME THEY DO NOT HAVE THE REMEDY YET. IF YOU DO NOT HAVE THE REMEDY YET, THE CAR SHOULD NOT BE RETURNED TO ME FOR CLEAR UNSAFE REASONS AND A LENDER CAR SHOULD BE GIVEN UNTIL THE RECALL CAN BE FIXED. CORPORATE CHRYSLER HAS ALSO YET TO ANNOUNCE WHEN THE NEW SOFTWARE UPDATE WILL BE READILY AVAILABLE, CAUSING MY DEALERSHIP TOWN AND COUNTRY IN LEVITTOWN TO NOT HAVE ANY ANSWERS FOR ME. I SHOULD NOT BE GIVEN BACK A CAR THAT IS UNSAFE, THAT CAN STALL AND CAUSE AN ACCIDENT WITH MY CHILDREN IN THE CAR. IT SHOULD BE KEPT UNTIL FIXED AND ANSWERS SHOULD BE GIVEN.