NHTSA Complaint #11063632 — 2012 FORD F-150 VISIBILITY/WIPER

Complaint Details

ODI Number	11063632
Vehicle	2012 FORD F-150
Component	VISIBILITY/WIPER
Date of Incident	January 17, 2017
Date Filed	January 18, 2018
Mileage	109,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

MY F-150 SUPERCREW DEFROST DOES NOT WORK ON THE REAR SLIDING WINDOW NOR DOES THE ELECTRICAL DEFROST ON THE SIDE VIEW MIRRORS WORK. I HAVE PUT FORTH SIGNIFICANT TIME AND EFFORT TO TRY AND SOLVE THE PROBLEM, EVEN SO FAR AS PURCHASING A NEW CLIMATE CONTROL PANEL. THE ONLY SOLUTION TO GET BOTH DEFROSTING (VISIBILITY) CAPABILITIES BACK IS TO REPLACE THE ENTIRE REAR WINDOW. THERE IS NO BYPASS, OR PARTIAL SOLUTIONS. THIS BECOMES A SAFETY CONCERN WHEN I HAVE NO REAR VISIBILITY WITH MIRRORS (INTERIOR OR EXTERIOR) DURING CERTAIN WEATHER CONDITIONS.

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