NHTSA Complaint #11063573 — 2012 CHRYSLER 200

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT THE HEATER DID NOT WORK ON THE PASSENGER SIDE OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HAASZ AUTOMALL OF RAVENNA (4886 OH-59, RAVENNA, OH 44266) WHERE IT WAS DIAGNOSED THAT THE HEATER CORE AND THE RADIATOR NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED TO PAY A DEDUCTIBLE BECAUSE THE VEHICLE WAS NOT PURCHASED AT THE DEALER. THE TECHNICIAN ALSO STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DEDUCTIBLE NEEDED TO BE PAID. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 54,500.