NHTSA Complaint #11063556 — 2008 BUICK ENCLAVE

AFTER A HORRABLE RAIN, I CAME TO MY CAR, AND FOUND THE FRONT PASSENGER SIDE WAS FLOODED.I FOLLOWED THE WATER LEAK AND FOUND IT WAS THE SUNROOF, TOOK THE CAR TO BUICK DEALERSHIP, AND FOUND THE DRAIN TUBE WAS CLOGGED, MY WARRENTY DID NOT COVER IT SO I HAD TO PAY $178.00 FOR THE REPAIR. I THEN LOOKED IT UP AND FOUND THERE IS A KNOWN NHTSA ITEM NUMBER ON THE CAR, IT IS 10026482. AFTER LOOKING INTO THIS I FOUND IT IS A REOCCURRING PROBLEM, IT NEEDS TO BE FIXED-BLOWN OUT EVERY 6 MONTHS. IF IT IS A KNOWN PROBLEM IT SHOULD HAVE BEEN FIXED A LONG TIME AGO. I AM ON A LIMITED INCOME AND CAN NOT AFFORD $178.00 EVERY 6 MONTHS.IT IS DESTROYING THE CARPET. I LOOKED ON YOUTUBE TO SEE WHAT THE PROCESS IS IN FIXING IT AND I SEE SO MANY WIRES IN THE PATH OF THE WATER. I THINK THIS IS A BIGGER RISK FACTOR THAN A SIMPLE LEAK. WE HAVE HAD THIS CAR FOR 6MONTHS NOW AND THIS IS THE FIRST PROBLEM. I HAVE ONE FAMILY MEMBER AND ONE FRIEND THAT IS INTERESTED IN THIS CAR AND I WILL BE SURE TO LET THEM KNOW OF THE PROBLEMS THAT WE ARE BEGINING TO HAVE. THIS CAR WAS TAKEN TO BUICK DEALERSHIP, NATIONAL CITY, CA.