NHTSA Complaint #11063462 — 2014 CHEVROLET CAPTIVA

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11063462
Vehicle	2014 CHEVROLET CAPTIVA
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	December 27, 2017
Date Filed	January 18, 2018
Mileage	47,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

MY KEY CONTINUOUSLY ARE STUCK IN THE IGNITION WHEN TRYING TO EXIT. I HAVE HAD TO SIT IN MY CAR FOR AN HOUR. AFTER CONSTANT ATTEMPTS, I WAS FINALLY ABLE TO REMOVE THEM. HAVE TRIED WD -40, NOT CHANGES. ONCE MY SON HAD TO REMOVE THE FRONT PANEL AND UNSCREW PARTS IN ORDER TO REMOVE THE KEY. THE PROBLEM BEGAN LATE DECEMBER AND CONTINUES TO DATE. VEHICLE STATIONARY.

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