NHTSA Complaint #11063299 — 2013 NISSAN ALTIMA

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 20 MPH, THE VEHICLE BUCKLED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL DEALER (NISSAN OF GARDEN CITY, 316 N FRANKLIN ST, HAMPSTEAD, NY 11550) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. WHILE DRIVING AT UNKNOWN SPEEDS. THERE WAS AN ABNORMAL GRINDING NOISE AND FLUID WAS LEAKING FROM THE UNDERCARRIAGE. THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CALLED THE SAME DEALER AND WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND AUTHORIZATION WAS NEEDED FROM THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE, BUT NO ASSISTANCE WAS PROVIDED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 40,000.