NHTSA Complaint #11063184 — 2013 GMC YUKON

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11063184
Vehicle	2013 GMC YUKON
Component	STRUCTURE:BODY
Date of Incident	January 14, 2017
Date Filed	January 16, 2018
Mileage	101,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

THE YUKON THAT WE OWN HAS A CRACK THAT CONNECTS TO THE PASSENGER AIRBAG. WE BOUGHT A FULL WARRANTY (WAS A PRE-OWNED CAR) THAT WAS SUPPOSED TO COVER ALL, BUT WHEN WE TOOK IT TO THE GMC DEALER, THEY SAID IT'S NOT COVERED! I CALLED GMC DIRECTLY TELLING THEM I FEEL IT'S A SAFETY CONCERN SINCE IT'S CONNECTED TO THE AIRBAG AND THEY RESPONDED SAYING THAT ITS NOT A CONCERN AND THEY WOULD NOT REPLACE IT. IF THERE IS AN ACCIDENT AND MY PASSENGER AIRBAG IS DEPLOYED, I FEAR THAT PART OF THE DASH WILL COME FLYING OFF AS WELL. AFTER RESEARCHING, I SEE THIS IS A VERY COMMON PROBLEM WITH THE GMC DASH. YET, GMC WON'T DO ANYTHING ABOUT IT. VEHICLE WAS IN MOTION, GOING STRAIGHT ON THE HIGHWAY WHEN IT JUST CRACKED RIGHT IN FRONT OF US.

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