NHTSA Complaint #11063181 — 2003 TOYOTA RAV4

LONG STORY SHORT, BOUGHT THE CAR "AS IS" FROM A TOYOTA DEALERSHIP IN OCTOBER 2017, DID NOT KNOW OF THE TRANSMISSION/ECM PROBLEM UNTIL NOVEMBER 2017 (YES THAT FAST). GOT A DIAGNOSTIC TEST, THE CODE SAID THE TRANSMISSION NEEDED TO BE REPLACED. WE ARE NOW IN JANUARY 2018, I GOT THE TRANSMISSION REPLACED FOR 2,714 RIGHT? OKAY, TODAY JANUARY 16TH 2018, I PICKED UP MY CAR, DROVE IT AROUND, BROUGHT IT RIGHT BACK WITHIN 45 MINUTES. MY CAR WAS STILL DOING A HARD SHIFT. I GOT IN THE CAR WITH THE MECHANIC TO DRIVE UP THE HIGHWAY, HE FELT THE SHIFT IMMEDIATELY AND INFORMED ME HE WAS THE ONE THAT PUT THE PART IN. OKAY, AT THIS POINT WE HAD TO LEAVE BECAUSE ALL THE MANAGERS WERE IN A MEETING. I GET A CALL AROUND 3:30PM SAYING THAT THE ECM IS NOT A PROBLEM AND THEY QUOTED ME A PRICE! I JUST SPENT 5,000 SO FAR BUYING THE CAR AND 2,700 DOLLARS TO FIX THE CAR. SHE TOLD ME THAT AN ECM WOULD COST FROM 1,500 DOLLARS TO 2,000 TO REPLACE, ARE YOU SERIOUS RIGHT NOW? OF COURSE THE WARRANTY THAT TOYOTA "EXTENDED" IS NO LONGER IN AFFECT, SO ALL OF THIS MONEY HAS TO COME OUT OF POCKET. TO SAY I HAVEN'T HAD MY CAR OR DRIVEN MY CAR FOR LONG AT ALL I HAVE EXPERIENCED A NIGHTMARE. I AM A SENIOR IN COLLEGE NOW, I ONLY BOUGHT THIS CAR BECAUSE MY OTHER VEHICLE WAS TOTALED BY A DRIVER WHO RAN A STOP SIGN AND STATE FARM AWARDED ME ONLY 2,800 FOR MY PREVIOUS CAR. THIS IS A NIGHTMARE, NO ONE BUT GOD WILL HELP YOU IN THE END THIS IS SAD AND RIDICULOUS. IT'S NOT RIGHT TO GET OVER ON PEOPLE IN THIS WAY.