NHTSA Complaint #11063048 — 2012 FORD F-150 STRUCTURE

Complaint Details

ODI Number	11063048
Vehicle	2012 FORD F-150
Component	STRUCTURE
Date of Incident	April 17, 2014
Date Filed	January 16, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD F-150. ON SEVERAL OCCASIONS, WHILE DRIVING OR IDLING, THE VEHICLE UNEXPECTEDLY DOWNSHIFTED INTO THIRD GEAR AND THEN BACK INTO FIRST GEAR AND CAUSED THE VEHICLE TO SLOW DOWN WITHOUT WARNING. THE CONTACT STATED THAT THE TRANSMISSION MALFUNCTIONED. ALSO, THE WRENCH INDICATOR APPEARED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MOLDED LEAD FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED AUTONATION FORD FRISCO AT (972) 763-5523 (LOCATED AT 6850 TX-121, FRISCO, TX 75034) WHERE THE DEALER CONFIRMED THAT NO RECALL WAS ASSOCIATED WITH THE VIN AND REFERENCED THE MOLDED LEAD FRAME CONNECTOR. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER 16V248000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS ADVISED TO CALL NHTSA. THE FAILURE MILEAGE WAS UNAVAILABLE. *TT *TR

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