NHTSA Complaint #11062681 — 2010 BMW 528XI

ON 11/17/17 I RECEIVED A PHONE CALL FROM MY WIFE WHO HAD A HORRIFYING EXPERIENCE DRIVING OUR BMW. SHE WAS DRIVING ON A BUSY 3 LANE HIGHWAY WHEN WITHOUT ANY WARNING THE ECCENTRIC SHAFT SENSOR FAILED CREATING A VERY LOUD SCARY SHRILL NOISE, NOT UNLIKE A SIREN. AT THE SAME TIME THE ENGINE RPM BEGAN SURGING CAUSING THE BRAKES TO LOSE THEIR EFFECTIVENESS GIVING A FEELING FOR THE DRIVER OF LACK OF CONTROL OF THE VEHICLE AND THE FEAR OF HITTING ANOTHER VEHICLE. I SPEAK WITH EXPERIENCE BECAUSE I MET MY WIFE AT A SHOPPING CENTER AND SWITCHED CARS WITH HER, AND CAREFULLY DRIVING THE DAMAGED CAR HOME. UNFORTUNATELY, BECAUSE OF THE VERY EXPENSIVE REPAIR, 2500 DOLLARS, PREVENTIVE MAINTENANCE IS NOT A GOOD OPTION.