NHTSA Complaint #11062611 — 2011 GMC TERRAIN

I WAS HAVING PROBLEMS WITH MY BRAKES MAKING NOISE SO I TOOK THE CAR IN FOR SERVICE, I WAS TOLD THE BRAKES WAS FINE; HOWEVER THE NOISE CONTINUED AND A MONTH LATE I TOOK IT BACK AND WAS TOLD I NEEDED PADS, ROTORS AND THAT THE LEFT CV AXLE WAS RUSTED AND NEEDED TO BE REPLACED. 2 DAYS LATER I WAS TOLD MY CAR WAS READY AND THAT THE CV AXLE WAS REPLACED. I LEFT AND WITHIN 30 MINUTES AS I WAS ABOUT TO GET ON THE HIGHWAY, I HEARD A POP AND LOSE ALL CONTROL OF THE TERRAIN, MY THE ONLY WAY I COULD STOP THE VEHICLE WAS BY PLACING THE EMERGENCY BRAKES, THE CAR WAS MAKING A LOUD NOISE. I PUT IT IN PARKED AND IT CONTINUE TO ROLL UNTIL I TURNED IT OFF. EVEN THE TOW TRUCK DRIVER STATED THAT THE CAR WAS ROLLING IN THE PARK POSITION. I'M THANKFUL THAT I AND MY KIDS WERE NOT KILLED BECAUSE I LITERALLY HAD NO CONTROL OF THE CAR. NOW THAT THE CAR HAS BEEN TOWED BACK TO THE DEALERSHIP, I WAS TOLD THE NEW CV AXLE WAS MALFUNCTIONED. HONESTLY, I'M STILL PAYING FOR THIS VEHICLE AND DO NOT FEEL SAFE DRIVING IT.