NHTSA Complaint #11062544 — 2013 MAZDA CX-5
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11062544 |
| Vehicle | 2013 MAZDA CX-5 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 75,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
[XXX] THE ENGINE DOES NOT IDLE. WHEN I WOULD SLOW TO STOP FOR A STOP LIGHT OR STOP SIGN, TH ENGINE WOULD QUIT AND REQUIRE RESTARTING THE ENGINE. THE CHECK ENGINE LIGHT REMAINED ILLUMINATED CONTINUOUSLY, AND, THE RED BATTERY LIGHT WOULD ILLUMINATE. A SERVICE STATION DIAGNOSED THE PROBLEM AS EITHER AN OLD BATTERY, AND/OR, AN ALTERNATOR. OURISMAN MAZDA, 801 ROCKVILLE PIKE, ROCKVILLE, MARYLAND 20852 [301-424-7800] ADVISED ME THIS MORNING, SATURDAY, 01/13/2018, THAT: 1.)THE PROBLEM IS THE MASS AIR FLOW FILTER THAT REQUIRED REPLACEMENT. 2.)THERE ARE NO RECALLS FOR MAZDA MASS AIR FLOW SENSOR FAILURES. 3.) TOTAL PARTS AND LABOR ARE APPROXIMATELY, $575.00. 4.)THE DEALERSHIP SAID THAT THE 5 YEARS / 100,000 WARRANTY DID NOT APPLY TO THE MASS AIR FLOW FILTER. 5.)WHEN I BROUGHT THE CAR TO OURISMAN MAZDA, ON 01/12/2018, TO HAVE THE PROBLEM DIAGNOSED. I WAS ASKED WHEN AND WHERE I LAST FILLED THE GAS TANK, (AS IF A MASS AIR FLOW FAILURE MIMICS CONTAMINATED FUEL. THE CAR WAS PURCHASED, NEW, IN DECEMBER 2012,, AND HAS APPROX.., 75,000 MILES OF URBAN / SUBURBAN DRIVING, NOT UNDER DUSTY CONDITIONS. THE RISK IS THAT THE CAR COULD UNEXPECTEDLY STALL AND WITH NO WAY TO RECOVER QUICKLY. *BF *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
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