NHTSA Complaint #11062317 — 2017 HONDA CR-V

A LOT OF US ARE HAVING HEATING ISSUES WITH OUR 2017 CR-V (1.5 TURBO). THE REAL PROBLEMS START AT ABOUT 15 DEGREES FAHRENHEIT.THE CAR WILL NOT HEAT UP WITH NORMAL CITY DRIVING THE ENGINE TEMP GAUGE STAYS AT 0. THE COLDER IT GETS OUTSIDE THE WORSE IT IS. CAUSE WE HAVE ALREADY SEEM MUCH COOLER TEMPS THAN 15 LIKE -15.IF I DRIVE ON THE HI-WAY THE ENGINE TEMP GAUGE WILL RAISE TO NORMAL OPERATING TEMP ALTHOUGH THE CABIN AIR NEVER REALLY GETS WARM IT IS BETTER THAN NOTHING, WORST HEAT OUTPUT OF ANY VEHICLE I HAVE EVER OWNED ONCE I LEAVE THE HI-WAY AND GET IN THE CITY THE ENGINE TEMP GAUGE WILL GO BACK TO 0 IF I HAVE TO STOP AND WAIT AT TRAFFIC LIGHTS.ON MY WAY TO WORK THE CAR CAN BE AT NORMAL ENGINE OPERATING TEMP I STOP AT A GAS STATION TO GET A DRINK LEAVE THE CAR IDLING GET BACK IN LESS THAN 2 MINUTES AND THE ENGINE TEMP GAUGE IS BACK TO 0 AGAIN.SO I DECIDED TO RUN SOME TEST.I CHECKED THE CR-V OUTSIDE TEMP PRETTY WARM AT AROUND 30 FAHRENHEIT.TEMP SET TO HI FAN ON HI, TEMP OUT VENTS WAS 140 FAHRENHEIT THIS IS NOT PASSING BY THE MANUFACTURING STANDARDS I FOUND ON THE WEB.TEMP SET TO HI FAN SPEED LOW, TEMP OUT VET 155 FAHRENHEIT THIS IS 15 DEGREES WARMER WHICH SHOW EVEN AT 30 DEGREES FAHRENHEIT OUTSIDE AIR TEMP THE HEATING SYSTEM CAN'T MAINTAIN ITS TEMPERATURE WITH FAN ON HI. TEST WAS DONE AT 70 MPH.COLD START TEST TEMP AND FAN BOTH ON HI OUTSIDE TEMP AROUND 30 DEGREES FAHRENHEIT 10 MINUTES IDLING CR-V VENT TEMP 80 FAHRENHEIT. I DID THE SAME TESTS ON OUR RAV4 AND THE TEMPS WERE 30-40 DEGREES HIGHER ON AVERAGE AND THIS WAS WITH WARNER TEMP OUTSIDE AIR LIKE I SAID IT START TO GET BAD AT 15 DEGREES FAHRENHEIT.THIS IS A SAFETY CONCERN CAUSE IF COLD AND SNOWING THE CR-V DOESN'T HAVE THE POWER/HEAT TO DEFROST WINDOWS / MELT THE FALLING SNOW IN A SNOWSTORM.THIS IS A DESIGN PROBLEM THAT MANY OF US ARE HAVING AND WE NEED HONDA TO STEP UP AND FIX.HONDA NEEDS TO LOOK AT LOOK AT A