NHTSA Complaint #11062281 — 2013 GMC TERRAIN ELECTRICAL SYSTEM

Complaint Details

ODI Number	11062281
Vehicle	2013 GMC TERRAIN
Component	ELECTRICAL SYSTEM
Date of Incident	August 1, 2017
Date Filed	January 11, 2018
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING 55 MPH, ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE FAILURE PREVENTED THE RADIO, FUEL GAUGE, AND OTHER COMPONENTS FROM WORKING. THE CONTACT TOOK THE VEHICLE TO AUTO ZONE FOR DIAGNOSTIC TESTING, BUT NO FAILURE CODES WERE PRODUCED. THE CONTACT TOOK THE VEHICLE TO KOCOUREK GMC (1500 MORNING GLORY LN, WAUSAU, WI 54401) WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT WOULD HAVE TO PAY REGULAR PRICE IN ORDER TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THERE WAS ONE UNRELATED RECALL ASSOCIATED WITH THE VIN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000.

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