NHTSA Complaint #11062012 — 2013 CHRYSLER 300 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11062012
Vehicle	2013 CHRYSLER 300
Component	ELECTRICAL SYSTEM
Date of Incident	January 8, 2018
Date Filed	January 10, 2018
Mileage	85,693 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

17V-435 RECALL. MESSAGE LIGHT SHOWS ON DASH SAYING "BATTERY SAVER MODE". TAKE CAR TO DEALER WHO CANNOT UNDERSTAND WHY MSG IS SHOWING. RUNS DIAGNOSTICS AND CANNOT FIND ANY PROBLEM. SAYS DOES NOT HAVE PARTS TO REPLACE THE ALTERNATOR THAT IS ON THE RECALL. 6 DAYS LATER THE CAR STOPS IN THE MIDDLE OF THE BUSY 4 LANE ROAD, DASH LIGHT FLASHING, THEN FLASHING LIGHTS STOP AND CAR IS DEAD, ENGINE AND ALL. CALLED DEALER, NO ANSWER. CALLED AAA. TOW TRUCK TOWED CAR TO NEAREST AUTO REPAIR SHOP. AUTO REPAIR SHOP FOUND A DEFECTIVE ALTERNATOR AND BATTERY DAMAGE. REPAIR SHOP HAD NO PROBLEM FINDING A REPLACEMENT ALTERNATOR. REPLACEMENT BATTERY NOT AVAILABLE.

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