NHTSA Complaint #11061467 — 2012 CHEVROLET MALIBU

WHILE DRIVING IN SNOW ON 12/23/17, MY WIPERS QUIT WORKING. THE SNOW WAS LARGE FLAKES THAT TURNED TO WATER WHEN THEY HIT THE WINDSHIELD, SO IT WAS LIKE RAIN. I WAS ON THE OHIO TURNPIKE, SO RATE OF SPEED WAS FAST. I WAS ABLE TO PULL OVER TO THE SHOULDER. I COULDN'T GET THE WIPERS TO WORK, SO I HAD TO CALL A TOW TRUCK. IT WAS UNSAFE TO DRIVE. AFTER THE SNOW STOPPED, I WAS ABLE TO COMPLETE MY JOURNEY. I THEN HAD THE WIPERS REPAIRED. THE WIPER TRANSMISSION FAILED. I BELIEVE THIS IS A SAFETY ISSUE BECAUSE THE WIPERS CAN QUIT AT ANYTIME. ADDITIONALLY I LOOKED ONLINE AND OTHER MALIBU OWNERS HAVE HAD THE SAME PROBLEM. (IN FACT THE TOW TRUCK DRIVER SAID HE HAD TOWED A MALIBU OWNER 2 WEEKS EARLIER WITH THE SAME PROBLEM.) I HAVE NEVER HAD MY WIPERS FAIL WITH ANY OTHER CAR I EVER OWNED, AND I ASKED OTHERS (NON-MALIBU OWNERS) IF THEIR WIPERS EVER FAILED, AND EVERYONE I TALKED TO SAID NO. I CONTACTED GM, BUT NEVER RECEIVED A RESPONSE.