NHTSA Complaint #11061310 — 2012 VOLKSWAGEN PASSAT AIR BAGS

Complaint Details

ODI Number	11061310
Vehicle	2012 VOLKSWAGEN PASSAT
Component	AIR BAGS
Date of Incident	December 1, 2017
Date Filed	January 8, 2018
Mileage	44,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

CLOCK SPRING BROKE AGAIN ON 2012 PASSAT, VW REFUSES TO FIX STATING IT WAS OUT OF THE SPARE PART WARRANTY WHEN THE FIRST RECALL WAS COMPLETED. AIR BAG LIGHT IS ON, STEERING WHEEL CONTROLS DO NOT WORK, AND FRONT DRIVER AIRBAG PROBABLY WON'T GO IF I AM IN A CRASH. VW IS PUTTING MY LIFE AT RISK BECAUSE THEY DO NOT WANT TO FOOT THE BILL FOR A BAD PART IN THEIR VEHICLES.

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